Privacy Policy
Information We Collect
We collect personal information that you voluntarily provide when you submit a contact form (name, email address, phone number, and message), request a quote, or sign up for our newsletter. We also collect standard web analytics data such as page views, browser type, and approximate location to help us understand how visitors use our website.
How We Use Your Information
We use your personal information to respond to your enquiries, process quotes and orders, and, if you have subscribed, to send you occasional updates about our services. We will never contact you for marketing purposes unless you have explicitly opted in.
Data Sharing
We do not sell, rent, or trade your personal data. We share information only with the following third-party services that are necessary to operate our business: our payment processor (Stripe), our email service provider, and our website hosting provider (Vercel). Each of these providers has their own privacy policy and processes data in accordance with UK GDPR.
Cookies
Our website uses essential cookies only, which are necessary for core site functionality such as maintaining your session and shopping cart. We use Vercel Analytics for basic website usage statistics. We do not use third-party advertising or tracking cookies.
Your Rights
Under UK GDPR, you have the right to access, rectify, erase, restrict processing of, and port your personal data. You also have the right to object to processing. To exercise any of these rights, please contact us using the details below and we will respond within 30 days.
Data Retention
Enquiry data (contact form submissions and quote requests) is retained for 2 years from the date of submission. Order and transaction data is retained for 6 years in accordance with UK legal and accounting requirements. After these periods, your data is securely deleted.
Contact Us
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us at info@kenningtonupholstery.com or call us on 07514 487 868 or 020 7096 0101.